WordPress Malware Removal Service

Malware cleanup with WPhost to the rescue!

Back to Home

WordPress Malware Removal Service

If your site's hacked and you need rescuing, our incredible support team of WordPress experts will quickly and carefully remove the malware for you. If your plan includes infection insurance, we'll fix it for free!

Because of it’s popularity, WordPress websites are under constant attack from hackers. At WPhost, we manage your WordPress security for you by configuring our platform for WordPress security best practices.

We pride ourselves on keeping hackers and malicious users out of your WordPress website’s files and database through our preventative WordPress security measures. However, malware prevention is ongoing where WordPress hosts must react and adapt to new WordPress threats introduced by third-party plugins, WordPress themes and weak passwords. Outdated plugins and themes are the number one entry point for attacks that could take down your site.

Unfortunately, there’s always a small chance hackers could find their way around your defence so in the unlikely event that your site is hacked or compromised and your plan includes Infection Insurance, our team of WordPress experts will quickly and carefully remove the malware and fix it for you – for free! Without Infection Insurance, the cost for WPhost engineers to remove malware and clean your site is $179 + GST.

WordPress Malware Cleanup Service cost

Bronze Plan Silver Plan Gold Plan Platinum Plan Enterprise Plan Agency Plan
Infection Insurance

❌

✔️

✔️

✔️

✔️

✔️
Free Malware Removal Service

❌

✔️

✔️

✔️

✔️

✔️
Cost to remove malware and clean site $179 + GST Free Free Free Free Free
WordPress Malware Removal Service

It is our policy that any site infected with malware must have all plugins and themes updated to the latest version within 24 hours of repair. Please make sure that all software updates are applied within 24 hours; failing to do so will make the site ineligible for free malware cleanups.

Help, my website's been hacked!

That's exactly what one panicked customer said to us when his existing WordPress Hosting provider quoted $300 to remove malware from his infected website. With infection insurance, we said we'd fix it - for free.

If your WordPress website’s been hacked, then you’ve just found an awesome local support team that will get your website back online quickly and cheaply. Our exclusive focus on WordPress means our team of experts has your back! Sit back and relax knowing we’ll take care of everything. If your plan includes infection insurance, our team of WordPress experts will quickly and carefully remove the malware and fix it for you – for free!

Case Study: Client moves to WPhost to fix hacking nightmare

Step 1: Urgent migration to WPhost

The customer’s high traffic and popular website was down, and with a $300 invoice from the existing WordPress host, our experts immediately began migration and handled the entire transfer process to the safety of WPhost (we offer an urgent migration option where we’ll migrate your site overnight).

We found that the site was severely compromised with over 2,000 malicious files including injected resources from blacklisted domains, embedded iframes and known javascript malware.

Free Malware Removal

Step 2: Malware Cleanup Service

We then updated all plugins on the site to their most recent version and uninstalled any plugins and themes that weren’t being used. We identified numerous unauthorised admin user accounts which we deleted while updating the remaining admin user password to something as strong as possible.

Overnight, our engineers quickly and carefully removed all malware from the infected site and ran a further Sucuri SiteCheck.

Free Malware Removal

Step 3: Securing the site with HTTPS

Lastly, we installed the client’s new SSL certificate and fixed all mixed content errors. Mixed content errors like this are caused when a HTTPS website is referring to HTTP resources.

Our WordPress experts also set the all important redirect from HTTP to HTTPS – this ensures that website visitors are redirected to the site’s HTTPS version to avoid any “not secure” browser warnings.

Check out the final Sucuri SiteCheck as we handed the site over to one new happy WPhost client!

Free Malware Removal
I've been hacked and need immediate help!
WordPress Malware Removal